UM and Claims automated on Salesforce

5/27/2025
11:00 AM – 12:00 PM CT (60 minutes)
Zoom Meeting

Arcsona's CEO and Product Architect will take us through an overview and demonstration of it's UM and Claims Automation solution that sits on the salesforce platform. It will also feature Spark, a portal development enhancement tool to improve the patient and provider portal communication experience.

Join Arcsona as they showcase Unified Health, its Salesforce-native Utilization Management and Claims Automation solution that streamlines claims processing and communication for payers and providers. With automated adjudication, seamless EDI integration, and Vlocity/SFI compatibility, it enhances efficiency while improving member and provider engagement through Spark Experience Cloud. Arcsona will also share real-world results from a West Coast payer, highlighting the impact of automation on claims and utilization management.

Learning Objectives 

• See how automation on the salesforce platform after Quote and Enrollment will drive efficiency
• Learn how to enhance and/or create portals with no code on salesforce's Experience Cloud
• Store and manage data in once place
• Drive speed to a decision, reduce errors, improve NPS and drive down operational costs significantly
• Learn how a current customer is recognizing value today

Notice to participants

This sponsored webinar provides you the opportunity to learn from this organization's subject matter experts and hear about their programs and services. Please note that this does not constitute an endorsement by the Health Plan Alliance.

Questions or feedback?

Contact Jaime González, Chief Business Development Officer, at jaime.gonzalez@healthplanalliance.org or 972-830-6355.