Driving Business Outcomes in Health Plan Operations Using Data & AI Led Transformation
Event Date: 9/24/2024
Event Overview
Tuesday, 9/24/2024
11:00 AM CT – 12:00 PM CT (60 minutes)
Vendor Spotlight Host: EXL Service
Up until recently, digital technology has largely been deployed in healthcare in the form of point solutions and with limited business impact. However, since 2023 the rapid evolution of large language models has catalyzed rapid acceleration in exploration, development and uses of AI in a variety of health plan use cases. This has enabled health plans to begin to pursue scaled use of AI to drive meaningful outcomes in the form of improved satisfaction, greater yield in capturing benefit expense savings and lower operating expense.
Learning Objectives:
- Key factors enabling data and AI led transformation in health plans
- Hi value client success stories tied to modernizing contact center, data/AI led payment integrity, utilization management
- Approaches to work horizontally to drive operating efficiency across health plans via shift left strategies
Notice to Participants:
Please note that this webinar is a Vendor Spotlight and will be a capabilities-focused presentation. While this vendor is not under contract with the Health Plan Alliance, we believe this webinar will provide you the opportunity to learn more about this vendor and the programs and services it provides. Offering this webinar does not imply that the Health Plan Alliance endorses this vendor. The webinar is merely for informational purposes only. Should you wish to share feedback and/or have questions about this vendor, please contact Jaime González, the Alliance’s Chief Business Development Officer, at jaime.gonzalez@healthplanalliance.org or 972-830-6355.
Sponsors
Thank you to our event sponsors
Vendor
Sponsors
Thank you to our event sponsors
Vendor
Documents
Presentation: Driving Business Outcomes in Health Plan Operations Using Data & AI Led Transformation
Hear how health plans are leveraging digital technologies to improve operating efficiencies and member satisfaction in the work centers that drive revenue.
Recording: Driving Business Outcomes in Health Plan Operations Using Data & AI Lead Transformation
We joined EXL to hear how Health Plans are leveraging Digital Technologies to improve operating efficiencies and improved member satisfaction in the work centers that drive revenue.
Presentation: Bridging Health Equity and HEDIS Performance: Spotlight on Maternity Management
Community Care Plan of Florida and ZeOmega present an insightful webinar that explores how addressing health equity in maternity care can improve both HEDIS performance and maternal outcomes, with practical strategies and success stories that drive measurable ROI and quality improvement. Join ZeOmega to discover actionable tools to enhance care coordination, overcome barriers, and optimize your maternity management programs.
Attendees
Below is a list of all delegates registered to date for this event
- Yessica Anguiano
- ALLIANCE MEMBER
- Health Equity Program Coordinator at CHRISTUS Health Plan
- Tiffany Butler
- ALLIANCE MEMBER
- Program Manager Regulatory Affairs at CHRISTUS Health Plan
- Alicia Campbell
- ALLIANCE MEMBER
- Director IA at Carle Health at Health Alliance Medical Plans
- Tracy Dampier
- ALLIANCE MEMBER
- Risk Adjustment Manager at Cox HealthPlans
- Jay Dodson
- ALLIANCE MEMBER
- Program Manager - IS at IU Health Plans
- Jeremy Fejfar
- ALLIANCE MEMBER
- Pharmacy Director Government Programs at Quartz Health Solutions
- William Fort
- ALLIANCE MEMBER
- Director of IS at Baylor Scott & White Health Plan
- Azure Gaskill
- ALLIANCE MEMBER
- Quality Consultant at SelectHealth
- Rick Heron
- ALLIANCE MEMBER
- Chief Experience Officer at Western Health Advantage
- Matthew Hesser
- ALLIANCE MEMBER
- Analyst at Geisinger Health Plan
- Debbie Hirota
- ALLIANCE MEMBER
- Operations PM at Santa Clara Family Health Plan
- Brendan Hodges
- ALLIANCE MEMBER
- President/CEO at HealthTeam Advantage
- Christine Jones
- ALLIANCE MEMBER
- Director, Operations Learning & Quality Assurance at Johns Hopkins Health Plans
- Kat Ketter
- ALLIANCE MEMBER
- AVP, Member Engagement at Health Partners Plans / Jefferson Health Plans (HPP/JHP)
- Patrick Koltz
- ALLIANCE MEMBER
- Chief Operations Officer at Prominence Health Plan
- I Ting Leong
- ALLIANCE MEMBER
- Data And Reporting Analyst at CCHP
- Soyal Momin
- ALLIANCE MEMBER
- SVP, Chief Analytics Officer at Presbyterian Health Plan
- Fallon Morey
- ALLIANCE MEMBER
- Director of Customer Development, Government Programs Marketing and Communications at Sentara Health Plans
- Daniela Onofrei
- ALLIANCE MEMBER
- Director, Utilization Management at Providence Health Plan
- Jennifer Pham
- ALLIANCE MEMBER
- Director, Client and Product Implementations at Providence Health Plan
- Penny Ransom
- ALLIANCE MEMBER
- Chief Administrative Officer at Network Health
- Nancy Weber
- ALLIANCE MEMBER
- Clinical Integration Program Manager at Network Health
- Lucas Wilson
- ALLIANCE MEMBER
- Associate Chief Operating Officer at Denver Health Medical Plan
- Glen Everhart
- SPONSOR
- SAVP -Payment Integrity Sales at EXL
- Nicholas Fioravanti
- SPONSOR
- Senior Assistant Vice President at EXL
- Carrie Hernandez
- SPONSOR
- Senior AVP, Marketing at EXL
- David Jackson
- SPONSOR
- Head of Consulting at EXL
Speakers
- David Jackson
Head of Consulting at EXL
click here for full people profile