Hanley Center Skill Builders, Session 7: Navigating Difficult Conversations
Event Date: 11/19/2024
Event Overview
Tuesday, 11/19/2024
1:00 PM CT – 2:30 PM CT (90 minutes)
Hosted by: Hanley Center
Learn to “lean in” to challenging conversations with courage and curiosity with several tools and mindsets.
About The Daniel Hanley Center for Health Leadership
The healthcare industry needs collaborative leaders to solve today’s health challenges. The Daniel Hanley Center for Health Leadership was started with this mission in mind. We strive to see a world in which health leaders, in their quest to strengthen the health of communities, incorporate the Hanley Center’s values of collaboration, courage, inclusion, innovation, hard work and kindness. Our vision of success looks like strong, skilled, thoughtful, and collaborative leaders, partnering to transform health and healthcare.
Audience
These stand-alone 90-minute virtual sessions, available to ALL Alliance members, each focus on key areas of management and leadership identified by HPA leaders for professional success. Each session will include an introduction to a specific competency and/or content area, will share a tool or framework to improve performance, and provide the ability to practice the tool or framework in small groups. To each of these sessions, bring your ideas and questions.
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Attendees
Below is a list of all delegates registered to date for this event
- Andrea Albright
- ALLIANCE MEMBER
- Manager of Provider Integration at Network Health
- Beth Allen
- ALLIANCE MEMBER
- CDS/HCC Coding Educator at Sentara Health Plans
- Lara Anzalone
- ALLIANCE MEMBER
- Director, Integrated Care Program at Health First Health Plans
- Amanda Auchter
- ALLIANCE MEMBER
- Actuarial Analyst – Intermediate at Geisinger Health Plan
- Marsha Barlocker
- ALLIANCE MEMBER
- Senior Director Quality and Case Management at HealthTeam Advantage
- Kim Baty
- ALLIANCE MEMBER
- Managed Care Pharmacist at Baylor Scott & White Health Plan
- Brit Ben-Zikri
- ALLIANCE MEMBER
- SIU Supervisor at Quartz Health Solutions
- Jennifer Blum
- ALLIANCE MEMBER
- Claim Compliance Analyst at Quartz Health Solutions
- Cortney Borba
- ALLIANCE MEMBER
- Quality Program Manager at Providence Health Plan
- Angel Boutot
- ALLIANCE MEMBER
- Provider Account Manager at Community Health Options
- Misty Boyd
- ALLIANCE MEMBER
- Compliance Manager at IU Health Plans
- Stacie Boyer
- ALLIANCE MEMBER
- Population Health Provider Educator at Baylor Scott & White Health Plan
- Katrina Brent
- ALLIANCE MEMBER
- Senior Manager, Quality/Medicare Stars at HealthTeam Advantage
- Stephanie Brownfield
- ALLIANCE MEMBER
- Supervisor, Clinical Integration Services, HealthFirst Health Plans at Health First Health Plans
- Jenny Bullock
- ALLIANCE MEMBER
- Quality Consultant at SelectHealth
- Lisa Buswell
- ALLIANCE MEMBER
- Director, Client Strategy at Sentara Health Plans
- Tiffany Butler
- ALLIANCE MEMBER
- Program Manager Regulatory Affairs at CHRISTUS Health Plan
- Maura Cameron
- ALLIANCE MEMBER
- Quality Compliance & Audit Specialist at Denver Health Medical Plan
- Tanisha Carter
- ALLIANCE MEMBER
- Manager, Corporate Compliance Audit at Sentara Health Plans
- Ashley Chapman
- ALLIANCE MEMBER
- Member Engagement Specialist at CommunityCare
- Ashley Costley
- ALLIANCE MEMBER
- Quality Assurance Manager at Johns Hopkins Health Plans
- Dan DeBraal
- ALLIANCE MEMBER
- Director, Enterprise Excellence at Network Health
- Brian DeGeer
- ALLIANCE MEMBER
- Manager, Health Equity at Providence Health Plan
- Megan Do
- ALLIANCE MEMBER
- Manager of Product Development at Health First Health Plans
- Sherri Doebel
- ALLIANCE MEMBER
- Key Account Manager at University of Michigan Health Plan
- VIVIAN DULCE
- ALLIANCE MEMBER
- Quality Improvement Manager at Sentara Health Plans
- Lorraine Dunn
- ALLIANCE MEMBER
- Clinical Quality Assurance Analyst at Johns Hopkins Health Plans
- Michele Eggers
- ALLIANCE MEMBER
- Supervisor Quality Health Integration-Clinical at Network Health
- Victoria Egizio
- ALLIANCE MEMBER
- Director of Behavioral Health at Quartz Health Solutions
- Mariela Fernandez
- ALLIANCE MEMBER
- Sr. Contract Negotiator, Value Based Relationships at AvMed
- Natalie Fernandez
- ALLIANCE MEMBER
- Sr. Contract Negotiator (Value-Based) at AvMed
- Autumn Flick
- ALLIANCE MEMBER
- Senior Director - Actuarial Services at Geisinger Health Plan
- Angie Fussell
- ALLIANCE MEMBER
- Provider Relations Manager at Alliant Health Plans
- Samantha Gallow
- ALLIANCE MEMBER
- Risk Adjustment Coder and Documentation Specialist at Sentara Health Plans
- Annie Giangardella
- ALLIANCE MEMBER
- Lead Health Plan Compliance Analyst, Medicare at Denver Health Medical Plan
- Kelly Graboski
- ALLIANCE MEMBER
- Implementation Manager at Geisinger Health Plan
- Kelly Hall
- ALLIANCE MEMBER
- Risk Adjustment Coder & Documentation Specialist at Sentara Health Plans
- Kimberly Hein-Beardsley
- ALLIANCE MEMBER
- Manager, Behavioral Health Case Management at Quartz Health Solutions
- Obie Hooper
- ALLIANCE MEMBER
- QA Clinical Administrator at Alliant Health Plans
- David Hurst
- ALLIANCE MEMBER
- Chief Business Development Officer at Valley Health Plan
- Joleen Katula
- ALLIANCE MEMBER
- Interim Compliance Officer at HealthTeam Advantage
- Monica Keelor
- ALLIANCE MEMBER
- Senior COB and Recovery Analyst at Network Health
- Chava Kintisch
- ALLIANCE MEMBER
- Senior Compliance Specialist at Health Partners Plans / Jefferson Health Plans (HPP/JHP)
- Cheryl Klein
- ALLIANCE MEMBER
- Lead Learning and Development Specialist at Network Health
- Jon Klett
- ALLIANCE MEMBER
- Director of Sales & Marketing at Medical Associates Health Plans
- Angela Lawson RN
- ALLIANCE MEMBER
- Manager Health Plan Quality at CHRISTUS Health Plan
- Taren Long
- ALLIANCE MEMBER
- Coding Program Trainer/Auditor at Geisinger Health Plan
- Mandi Longoria
- ALLIANCE MEMBER
- HEDIS Program Nurse Manager at CHRISTUS Health Plan
- Erin Malone
- ALLIANCE MEMBER
- Sr. Director of Client and Provider Services at Alliant Health Plans
- Tracy Mayer
- ALLIANCE MEMBER
- Provider Engagement Specialist at Quartz Health Solutions
- Stuart Meltzer
- ALLIANCE MEMBER
- Provider Business Data Analysis Manager at AvMed
- Amanda Miedema
- ALLIANCE MEMBER
- Manager, Quality at Avera Health Plans
- Sarah Morgan
- ALLIANCE MEMBER
- Vice President of Human Resources at Health New England
- Tiffanie Mrakovich
- ALLIANCE MEMBER
- Director of Pharmacy at SummaCare
- Chris Norman
- ALLIANCE MEMBER
- AVP-SHP Compliance Officer at Samaritan Health Plans
- LATOYA NUGENT
- ALLIANCE MEMBER
- Product Manager at MetroPlusHealth
- Jordan Oakes
- ALLIANCE MEMBER
- Health Innovation Manager at Health Alliance Medical Plans
- Jaylene Olson
- ALLIANCE MEMBER
- Point of Service Coding Analyst at Health Alliance Medical Plans
- Anna Perez-Pelaez
- ALLIANCE MEMBER
- Supervisor, RN Care Specialists-Care Management at Quartz Health Solutions
- Jackie Peterson
- ALLIANCE MEMBER
- Manager, Care Management at Quartz Health Solutions
- Jake Phillips
- ALLIANCE MEMBER
- Senior Director, Business Configuration & Analysis at Quartz Health Solutions
- Mary Pratt
- ALLIANCE MEMBER
- GHP Accounting Operations at Geisinger Health Plan
- Gillian Reyburn
- ALLIANCE MEMBER
- Director, Enrollment Operations at Sentara Health Plans
- Amy Rislov
- ALLIANCE MEMBER
- SVP Human Resources at Network Health
- Brandy Rivera
- ALLIANCE MEMBER
- Executive Assistant to Melissa Hall & Liz Lorenzi at Aspire Health Plan
- Erin Rogers
- ALLIANCE MEMBER
- Manager, Sales Compliance and Analytics at SummaCare
- christina salm
- ALLIANCE MEMBER
- Vice President of Medical Management Operations at Quartz Health Solutions
- Debra Schiffman
- ALLIANCE MEMBER
- Vice President, Operations at Quartz Health Solutions
- Karis Scott
- ALLIANCE MEMBER
- Physician Compliance Auditor at Baylor Scott & White Health Plan
- Kirsten Selley
- ALLIANCE MEMBER
- Sr. Management Engineer at Health Alliance Plan (HAP)
- Stefanie Shelton
- ALLIANCE MEMBER
- Sr. Claims and Reimbursement Specialist at Community Health Plan of Washington
- Michelle Skelly
- ALLIANCE MEMBER
- Director of Marketing and Communications at Alliant Health Plans
- Sandy Spitale
- ALLIANCE MEMBER
- Chief Clinical Officer at Ochsner Health Plan
- Erica Techlin
- ALLIANCE MEMBER
- Learning and Development Specialist at Network Health
- Terrina Thomas
- ALLIANCE MEMBER
- Director, Health & Preventive Services at Sentara Health Plans
- Rhonda Thrift
- ALLIANCE MEMBER
- Director, Network Modeling and Pricing at Sentara Health Plans
- Lori Thyssen
- ALLIANCE MEMBER
- Manager, Data Integration at Network Health
- Vera Tolbert
- ALLIANCE MEMBER
- Compliance Auditor at Health Partners Plans / Jefferson Health Plans (HPP/JHP)
- James Troyer
- ALLIANCE MEMBER
- Director of Medical Management at Alliant Health Plans
- Elaine Tucker
- ALLIANCE MEMBER
- Compliance Consultant at IU Health Plans
- Missy Volkers
- ALLIANCE MEMBER
- IS Manager - Health Plans Configuration at Samaritan Health Plans
- Denise Warner
- ALLIANCE MEMBER
- Associate Coding Analyst at Providence Health Plan
- Dana Warsh
- ALLIANCE MEMBER
- Senior QHI Coordinator at Network Health
- Nancy Weber
- ALLIANCE MEMBER
- Clinical Integration Program Manager at Network Health
- Gina Wenzl
- ALLIANCE MEMBER
- Quality Improvement at Sentara Health Plans
- Andy Wheaton
- ALLIANCE MEMBER
- Director-Pharmacy Benefits at Network Health
Speakers
- Jan Kearce
Hanley Faculty at Daniel Hanley Center for Health Leadership
click here for full people profile