Achieving Excellence with Automation

Event Date: 2/28/2024

Event Overview

Wednesday, 2/28/2024
11:00 AM CT – 12:00 PM CT (60 minutes)
Vendor Spotlight Host: Cognizant

This will be a client-led discussion about how Cox HealthPlans has utilized Cognizant Robotic Automation Services for automating various QNXT edits. By using automation, Cox HealthPlans has enjoyed time and cost savings for both resources as well as reducing and eliminating the risks of penalties and delays.

Learning Objectives:

Resource cost savings utilizing automation.
Risk reduction, or elimination due to automation accuracy.
Improving turnaround times while increasing customer satisfaction
Allowing humans to do what humans do best, improving morale.

Notice to Participants:

Please note that this webinar is a Vendor Spotlight and will be a capabilities-focused presentation. While this vendor is not under contract with the Health Plan Alliance, we believe this webinar will provide you the opportunity to learn more about this vendor and the programs and services it provides. Offering this webinar does not imply that the Health Plan Alliance endorses this vendor. The webinar is merely for informational purposes only. Should you wish to share feedback and/or have questions about this vendor, please contact Jaime González, the Alliance’s Chief Business Development Officer, at jaime.gonzalez@healthplanalliance.org or 972-830-6355.

Thank you to our event sponsors

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Thank you to our event sponsors

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Documents

2/28/2024

Recording: Achieving Excellence with Automation
During the client-led discussion, Cox HealthPlans presented their utilization of Cognizant Robotic Automation Services to automate various QNXT edits. By leveraging automation, Cox HealthPlans experienced cost and time savings, minimized the risks associated with penalties and delays, improved turnaround times, and heightened customer satisfaction. We joined in as Cox discussed enabling their workforce to focus on tasks that capitalize on human capabilities, thereby enhancing morale.

2/20/2024

Presentation: Achieving Excellence with Automation
We joined Cognizant for a discussion about achieving operational excellence utilizing automation services, saving operational costs while increasing customer satisfaction and boosting employee morale.