Consumer and Employer Market Strategies

Event Date: 7/19/2016 - 7/21/2016

Event Overview

Join your Alliance peers for a value visit focused on new strategies and approaches to succeed in consumer and employer markets .

Sessions will include:

Staying ahead of fast-evolving consumer expectations
Identifying critical opportunities to engage consumers and rapid fire case studies on key initiatives plans have pursued to improving their engage at these key touchpoints
Understanding disruptors and innovators in the market and anticipating the next big solutions
Leveraging what we know about consumer adoption of technology
Adapting to employers demands for better quality, lower cost and outstanding customer experience

SPECIAL EVENT: Innovation Vendor Fair. Meet innovators who offer new consumer-facing technologies that will differentiate you.

Who should attend?

Sales, Marketing, Product Development, Market Strategy and Exchange Team Executives and Managers

Functions

Tuesday, July 19, 2016

6:00 - 8:00 pm Networking dinner for event delegates. Restaurant location to be announced.

Wednesday, July 20, 2016

6:30 - 9:00 pm Networking dinner for event delegates. Restaurant location to be announced.

Agenda

For a printable, detailed agenda click here

AGENDA AT A GLANCE

Tuesday, July 19

7:30 – 8:00 Registration and Breakfast

8:00 – 8:30 Welcome and Introductions

8:30 – 10:00 Health Care 2016: The Year of Customer Connections

10:00 – 10:30 Break

10:30 – 12:00 Case Study: The Member Journey

12:00 – 1:00 Lunch

1:00 – 1:45 Case Study

1:45 – 2:30 Case Study

2:30 – 3:00 Fitness Break

3:00 – 3:45 Case Study

3:45 – 4:30 Case Study

5:45 Bus Departs for Dinner

Wednesday, July 20

8:00 – 8:30 Breakfast

8:30 – 10:00 Disruptors, and Innovators: Understanding Those Trying to Develop the Next Experiential Solution

10:00 – 10:30 Break

10:30 – 12:00 Consumer Adoption of Health Care Innovations

12:00 – 1:00 Lunch

1:00 – 1:30 Innovation in Consumer Engagement

1:30 – 2:00 Introductions to Innovators

2:00 – 2:30 Fitness Break

2:30 – 4:30 Innovation Fair

4:30 – 5:00 Wrap Up to Innovation Fair

5:30 Bus Departs for Dinner

Thursday, July 21

8:00 – 8:30 Breakfast

8:30 – 9:30 What Is On the Mind of Employers

9:30 – 10:30 Case Study: SelectHealth’s Share product

10:30 – 10:45 Break

10:45 – 11:30 The Large Employer Opportunity

11:30 – 12:30 Designing Products for the Small Group Market

12:30 Wrap up and Box Lunch

Documents

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7/27/2016

Presentation: Flash Case Study -Simplify - The Customer Experience Pre- and Post- Membership
Health New England is using Teledoc to impact consumer behavior, specifically to divert unnecessary ER visits provide 24-hour access to care, and access when traveling.

7/27/2016

Presentation: Flash Case Study - Earn Trust - Value Added Products
Information security is a high priority and concern for members. Learn about Health First?s value-add credit monitoring and ID protection offering.

7/27/2016

Presentation: Disruptors and Innovators: Understanding Those Trying to Develop the Next Experiential Solution
Richard Goldman with Competiscan covers how, technologically-driven companies have had a significant impact on the lives and expectations of consumers and shares insights into what these companies offer, how customers react to them and how they are leveraging their products/services.

7/19/2016

Presentation: Array Health Overview
Array Health brings consumers and insurers closer together by powering a personalized health insurance experience. Its cloud-based e-commerce software platform enables health insurers to deliver their own branded private exchange? including e-commerce support throughout the value chain of brokers, employers and consumers, across all lines of business.

7/19/2016

Presentation (Innovation Fair): Colibrium Overview
Colibrium provides health plans with our Gartner-recognized Tuo(r) Marketplace and 360 CRM software solutions. Tuo Marketplace provides health insurance companies with best-in-class shopping, quoting and enrollment software for individual, group and medicare lines of business.

7/19/2016

Presentation (Innovation Fair): LinkedHealth Overview
Direct Enrollment Profitable Member Acquisition Software

7/19/2016

Presentation (Innovation Fair): Array Health Overview
Array Health brings consumers and insurers closer together by powering a personalized health insurance experience. Its cloud-based e-commerce software platform enables health insurers to deliver their own branded private exchange? including e-commerce support throughout the value chain of brokers, employers and consumers, across all lines of business.

7/19/2016

Presentation (Innovation Fair): Stonegate Advisors Overview
Stonegate Advisors provides market intelligence, data solutions, and other customizable software products to companies within or serving the healthcare industry. Our solutions, combined with our extensive industry experience and advisory services, help healthcare companies differentiate and grow in a post-ACA environment.

7/19/2016

Presentation (Innovation Fair): TriZetto/Cognizant Overview
TriZetto, a Cognizant company and business unit within Cognizant?s healthcare practice, provides world-class information technology solutions to make better healthcare happen. TriZetto?s world-class technology products, in combination with Cognizant?s consulting, IT and business process services at scale dramatically simplifies the deployment and adoption of technology and improves operations?helping to reengineer the business of healthcare today, while reimagining it for tomorrow.

7/19/2016

Presentation (Innovation Fair): Vitals Overview
Vitals empowers everyone to shop like an expert for their health care. We bring together cost and quality transparency along with innovative consumer engagement programs to help people select high-quality, lower-cost care. Vitals leads the market with incentive and engagement programs that pay people to shop.

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Attendees

Below is a list of all delegates registered to date for this event

Anne Armao
ALLIANCE MEMBER
VP, Member Experience and Product Development at SummaCare

Toni Frawley
ALLIANCE MEMBER
Director, Commercial Product Development & Strategy at Health Alliance Plan (HAP)

Jennifer Hunt
ALLIANCE MEMBER
AVP Actuarial Services at Paramount Health Care

Michelle James
ALLIANCE MEMBER
Senior Product Development Manager at Intermountain Healthcare

Tracie Kinaitis
ALLIANCE MEMBER
Director, Broker Relations at SummaCare

Michelle Skelly
ALLIANCE MEMBER
Director of Marketing and Communications at Alliant Health Plans

Laura Smollar
ALLIANCE MEMBER
Provider Relations Representative at Alliant Health Plans

Andrew Weintraub
ALLIANCE MEMBER
VP of Sales & Retention at Health Alliance Medical Plans

Rui Cabral
HEALTH SYSTEM/MEDICAL GROUP (ALLIANCE MEMBER OWNER/PARTNER)
Product Support Representative, Commercial Products at Neighborhood Health Plan of Rhode Island