Virgin Pulse

Press Release: Welltok Deploys COVID-19 Communications and Resources Nationwide
Welltok, a consumer health activation company, has been working with its health plan, provider and employer clients nationwide to effectively and efficiently deploy essential COVID-19 multi-channel communications including critical updates, prevention tips, remote care options and more. Welltok’s unique multi-channel capabilities include text, email, automated voice (IVR), AI chatbot and direct mail, which are all delivered through the company’s HIPAA compliant and HITRUST certified systems.

5 Tips for COVID-19 Communications Campaigns
Welltok provides tips for communicating about the COVID-19 virus.

Recording: Data is the Answer: Member Retention on a Budget
With the average MA plan turning over about 10% of its members annually, disenrollment poses a significant risk to your business. Thanks to advancements in data and analytics you can stop wasting resources on loyal members and instead focus your retention campaigns on those most at risk for leaving.

Presentation: Data is the Answer: Member Retention on a Budget
Welltok shares how, thanks to advancements in data and analytics, health plans can stop wasting resources on loyal members and instead focus your retention campaigns on those most at risk for leaving.

Presentation: Advanced analytics and targeted communications that drive members to take action
Geisinger Health Plan is using a smart mix of advanced analytics and targeted communications to drive members to take action. This presentation took place July 11, 2019 during the Member Experience value visit held in Frisco, TX.

Website Article: Welltok Acquires Leading Interactive Messaging Company Wellpass
Welltok Acquires Leading Interactive Messaging Company Wellpass - The acquisition expands Welltok's presence in the managed Medicaid and government markets and brings sophisticated text messaging capabilities and proven, evidence-based health programs into its consumer health activation platform.

Website Article: Welltok Scoops Up Messaging Company Wellpass to Reach Medicaid Market
The deal will enable Welltok, which helps organizations connect consumers to health resources, expand its footprint in the managed Medicaid and government markets.

Website Article: Florida Blue Picks Welltok to Deliver More Personalized, Rewarding Experiences
Florida Blue, which insures 1 in 3 Floridians, took their digital health and wellbeing program to the next level with Welltok. It launched "Better You Strides" program on the Welltok platform to give members access to personalized tools and resources, and incentivize participation.

Website Article: As seen in Harvard Business Review: Gathering Health Care Insights from Data about People's Daily Lives
While the healthcare industry becomes increasingly adept at applying clinical and claims data to improve care, it has largely ignored other data sources that provide the greatest opportunity to positively impact health and cost at scale. The dependence on this limited data set originates in the system's orientation toward "sick care" treating illness. To radically improve health care, we need to apply consumer demographic and lifestyle data in ways that help the health care industry shift its focus from providing sick care to partnering with people (rather than "patients") to help them stay well.

Website Article: CDPHP's obsession with Member Satisfaction is Making a Big Difference
CDPHP's Obsession with Member Satisfaction is Making a Big DifferenceCDPHP's Obsession with Member Satisfaction is Making a Big Difference