Zipari

Audio: A Breakthrough Consumer Experience for Health Insurance
In this session, attendees will learn about Zipari’s Customer Experience Platform, built exclusively for health insurance. This platform offers unparalleled insights of every member touchpoint, the most comprehensive member profiles and configurable solutions that build on customers’ current technology. The result is a new industry standard in personalized member relationships and operational efficiencies.

Presentation: A Breakthrough Consumer Experience for Health Insurance
In this session, attendees will learn about Zipari?s Customer Experience Platform, built exclusively for health insurance. This platform offers unparalleled insights of every member touchpoint, the most comprehensive member profiles and configurable solutions that build on customers? current technology. The result is a new industry standard in personalized member relationships and operational efficiencies.

Vertical CRM: Buy vs. Build
Traditional CRM solutions were developed horizontally, to be used by as many companies as possible regardless of industry. However, Health Plans have their own set of informational and operational needs, based largely on markets they serve, necessitating the need for a more specialized solution.

The 30 day customer experience challenge
Today, many health plans are focused on improving the customer experience, and are searching for technologies that can accelerate their shift to a consumer-driven organization. However, the gap between expectations and actual results deters many payers from adopting new technologies.

5 Key Customer Experience Trends for 2017
Although it is impossible to know the future, it's clear that doing things the way we've always done them or past decision-making practices can't simply be retrofitted and forced to solve for a completely new set of problems. In this increasingly dynamic, fiercely competitive world of business, we all face new leadership challenges that cut across industries and markets.

Presentation: Customer Experience Case Study Zipari
Zipari shares their experiences assisting health plans such as Guardian and CIGNA in creating platforms to bridge the consumer experience gap while improving operational efficiency.

Audio: Customer Experience Case Study Zipari
Zipari shares their experiences assisting health plans such as Guardian and CIGNA in creating platforms to bridge the consumer experience gap while improving operational efficiency.

Zipari Company Brochure/Company ID 600194
Zipari Company Brochure